From a 48-hour queue to a sub-10-second decision
Context / decision
Loan decisions ran through a manual underwriting queue. I led the move to an automated decisioning platform built on configurable primitives: eligibility rules, pricing tiers, partner routing, and rollback, each implemented through configuration.
Verified outcome
Result: decisions in under 10 seconds, 3x throughput with no added headcount. I rebuilt the core mechanics as a public demo: Decision Studio ↗.
Scope: product owner for the decisioning platform, requirements and config logic; execution by MPOWER's in-house engineering team.
- Application→
- Eligibility rules→
- Scorecard→
- Pricing tier→
- Decision
<10 sec
